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This advanced, college-level course reviews and applies primary and secondary research methods in technical communication. Strategies are implemented to identify and solve problems that arise in organizational contexts/workplace environments to create professional reports, both written and oral, for appropriate audiences.
Obtain current textbook information by viewing the campus bookstore online or visit a campus bookstore. Check your course schedule for the course number and section.
USB flash drive or other storage device
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- Demonstrate proficiency in primary and secondary research methods. (CCC 4, 5)
- Recognize authentic problems in the field or industry, and propose feasible solutions. (CCC 2, 5, 6)
- Design and produce written professional documents with effective focus, organization, and accuracy for appropriate audiences. (CCC 1, 3, 4, 5)
- Prepare and deliver professional presentations for appropriate audiences. (CCC 1, 4)
See Core Curriculum Competencies and Program Graduate Competencies at the end of the syllabus. CCPOs are linked to every competency they develop.
Upon completion of this course, the student will:
- Demonstrate proficiency in primary and secondary research methods.
- Expand information literacy for finding and evaluating secondary sources.
- Review and critique professional documents to explain how text organization and the overall design of a document contributes to its effectiveness.
- Conduct, analyze, and integrate primary research.
- Recognize authentic problems in the field or industry, and propose feasible solutions.
- Access and use primary and secondary sources to identify and investigate a challenge or issue in the field.
- Identify solution parameters, including target environment, target audience, and available resources.
- Propose a solution(s) that includes an implementation plan and responds to opposing viewpoints.
- Design and produce written professional documents with effective focus, organization, and accuracy for appropriate audiences.
- Choose appropriate format and document design for purpose and intended audience.
- Distinguish among and apply a variety of technical writing techniques that relate to content, document layout, graphics, and research.
- Create and incorporate appropriate graphics that are visually appealing and easy to understand.
- Examine ethical implications of technical and professional communications.
- Revise and edit documents to meet conventions of standard written English.
- Solicit feedback from peers and/or experts to improve the quality and clarity of written reports.
- Prepare and deliver professional presentations for appropriate audiences.
- Analyze the speaking situation to determine appropriate content and time constraints.
- Create and incorporate graphics appropriate for the speaking situation.
- Use effective verbal and nonverbal delivery techniques.
The grade will be determined using the Delaware Tech grading system:
| 90 | – | 100 | = | A |
|---|---|---|---|---|
| 80 | – | 89 | = | B |
| 70 | – | 79 | = | C |
| 0 | – | 69 | = | F |
Students should refer to the Student Handbook for information on the Academic Standing Policy, the Academic Integrity Policy, Student Rights and Responsibilities, and other policies relevant to their academic progress.
Calculated using the following weighted average
|
Evaluation Measure |
Percentage of final grade |
Points |
|
Summative: Routine Communication Document |
10% |
100 |
|
Summative: Professional Writing Presentation |
5% |
50 |
|
Summative: Evaluation Memo |
15% |
150 |
|
Summative: Professional Meeting Documents |
10% |
100 |
|
Summative: Group Primary Research Presentation |
15% |
150 |
|
Summative: Problem/Solution Research Report |
20% |
200 |
|
Formative: Document Drafts and Components of Problem/Solution Research Report |
25% |
250 |
|
TOTAL |
100%
75% Summative 25% Formative |
1000
750 Summative 250 Formative |
- Apply clear and effective communication skills.
- Use critical thinking to solve problems.
- Collaborate to achieve a common goal.
- Demonstrate professional and ethical conduct.
- Use information literacy for effective vocational and/or academic research.
- Apply quantitative reasoning and/or scientific inquiry to solve practical problems.
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The College is committed to providing reasonable accommodations for students with disabilities. Students are encouraged to schedule an appointment with the campus Disabilities Support Counselor to request an accommodation needed due to a disability. A listing of campus Disabilities Support Counselors and contact information can be found at the disabilities services web page or visit the campus Advising Center.