Course Number and Title: HIM 230 Supervision and Organization
This course introduces the principles of organization, supervision, and management to develop effective skills in leadership, motivation, and team building. Topics include fundamentals of budgeting, equipment selection, marketing, and quality improvement.
Allied Health/Science Department Program Student Policy Manual Health Information Management Program Student Manual
- Use data-driven performance improvement techniques for decision making. (CCC 1, 2, 6; PGC 2, 5, 6)
- Demonstrate fundamental leadership skills.(CCC 1, 2, 3, 4, 5, PGC 6)
- Identify the impact of organizational change.(CCC 1, 3, 4 ; PGC 6)
- Examine behaviors that embrace cultural diversity (CCC 3, 4; PGC 6)
- Assess ethical standards of practice (CCC 3, 4; PGC 6)
- Describe the relationship between strategic and organizational management.(CCC 1, 2, 3, 4, 5; PGC 6)
- Utilize financial management processes (CCC 6; PGC 4, 6)
- Identify processes of workforce training for healthcare organizations. (CCC 1, 2, 3, 4; PGC 5, 6)
- Identify human resource strategies for organizational best practices. (CCC 1, 2, 3, 4, 5; PGC 5, 6)
- Analyze the documentation in the health record to ensure that it is timely, complete, and accurate, and that it supports the diagnosis, reflects the patient’s progress, clinical findings, and discharge status. (CCC 2; PGC 1)
- Employ primary and secondary data sources to answer questions and support internal and external requests for data. (CCC 2, 4; PGC 1, 2, 4 )
- Evaluate policies, procedures, and processes for improvement. (CCC 2, 4; PGC 5)
- Describe consumer engagement activities (CCC 1, 2, 3, 4; PGC 3, 6)
See Core Curriculum Competencies and Program Graduate Competencies at the end of the syllabus. CCPOs are linked to every competency they develop.
Upon completion of this course, the student will:
- Use data-driven performance improvement techniques for decision making.
- Explain the process used in the selection and implementation of health information management systems.
- Use health information to support enterprise wide decision support for strategic planning.
- Explain analytics and decision support.
- Apply report generation technologies to facilitate decision-making.
- Prepare data for analysis.
- Use basic descriptive, institutional, and healthcare statistics.
- Explain data to identify trends and answer questions.
- Apply graphical tools for data presentations.
- Demonstrate fundamental leadership skills.
- Discuss theories on how one becomes a leader.
- Describe the characteristics of an effective leader.
- Discuss various leadership styles, and explain the advantages and disadvantages of each.
- Provide examples of how team leadership fundamentals relate to the practice of health information management (HIM).
- Distinguish between leading and managing.
- Describe effective motivational techniques of a leader.
- Arrange and facilitate meetings.
- Identify the impact of organizational change.
- Recognize the impact of change management on processes, people and systems.
- Interpret the techniques used to promote change
- Identify the stages associated with the adoption of innovation or change
- Distinguish between internal and external change agents
- Compare the impact of differing conflict management styles required for managing resistance and conflict associated within change.
- Examine behaviors that embrace cultural diversity.
- Produce programs and policies that support a culture of diversity.
- Explain the consequences of a breach of healthcare ethics.
- Analyze how cultural issues affect health, healthcare quality, cost, and HIM.
- Assess ethical standards of practice.
- Explain the purpose of the American Health Information Management (AHIMA) Code of Ethics and Ethical Standards for Coding and Clinical Documentation Improvement.
- Demonstrate and promote legal and ethical standards of practice.
- Describe the role of Committees in ethical decision making.
- Describe the relationship between strategic and organizational management.
- Define management and strategic.
- Identify and define the five major functions of management that include planning, organizing, managing, decision-making, and controlling.
- Outline strategic planning in healthcare
- Define organizational development in terms of strategic planning
- Summarize a collection methodology for data to guide strategic and organizational management.
- Consider workflow and process monitors, resource allocation, outcomes measures and monitoring, corporate compliance and patient safety, risk assessment, customer satisfaction, and internal and external customers.
- Explain the importance of healthcare policy-making as it relates to the healthcare delivery system.
- Describe the differing types of organizations, services, and personnel and their interrelationships across the health care delivery system.
- Use financial management processes.
- Describe various accounting methodologies.
- Discuss accounting methodologies used in healthcare.
- Describe budgetary planning.
- Define budget.
- List and describe the components of an organizational budget that include revenue, expense, capital, and cash budgets.
- Describe and explain the purpose of various budget reports.
- Explain budget variances.
- Describe the significance of budget variances for the HIM department.
- Describe the contract review process.
- Explain the role for monitoring and ordering supplies needed for work processes including determining equipment and supply needs, capital evaluation and equipment selection, and determining departmental space requirements.
- Identify processes of workforce training for healthcare organizations.
- Describe orientation and training needs for health information management departments.
- Illustrate an orientation and/or training program for a given scenario.
- Illustrate the techniques used for staff development.
- Describe the methods of recruiting, selecting, retaining, and terminating employees to staff a health information department.
- Describe career development opportunities for health information management personnel.
- Illustrate how to calculate a return on investment for training.
- Identify human resource strategies for organizational best practices.
- List staffing levels and productivity standards for health information management functions.
- Describe and design HIM staffing and work distribution techniques.
- Produce organization charts.
- Describe and produce work plans.
- Illustrate work analysis and design.
- Reproduce layout of the physical environment.
- Distinguish between policies, procedures, rules and standards.
- Distinguish among productivity, productivity standards, and a productive unit of work.
- List the legislative and regulatory agency requirements for managing employees in a healthcare organization.
- Relate legal concepts and principles to the practice of HIM.
- Analyze the documentation in the health record to ensure that it is timely, complete, and accurate, and that it supports the diagnosis, reflects the patient’s progress, clinical findings, and discharge status.
- Collect and maintain health data.
- Apply policies and procedures to ensure the accuracy and integrity of health data.
- Demonstrate participation in the data management plan.
- Review health records for content, completeness, accuracy, and timeliness.
- Review health records for medical necessity.
- Use primary and secondary data sources to answer questions and support internal and external requests for data.
- Distinguish between primary and secondary data sources.
- Indicate the reliability and accuracy of secondary data sources.
- Use data for facility-wide outcome reporting for quality management and performance improvement.
- Explain common research methodologies and the use in healthcare.
- Relate industry standards and facility policies to determine physician credentials to practice in a facility.
- Evaluate policies, procedures, and processes for improvement.
- Analyze policies, procedures, and processes to ensure compliance with regulations and standards.
- Demonstrate the process of staff and organizational preparation for accreditation, licensing, and/or certification surveys.
- Use tools and techniques to monitor, report, and improve processes.
- Summarize project management methodologies.
- Identify cost-saving and efficient means of achieving work processes and goals.
- Describe consumer engagement activities.
- Describe the role of HIM professionals to empower consumers to optimize their health through management of their personal information.
- Describe consumer health informatics and emerging technologies.
The grade will be determined using the Delaware Tech grading system:
Students should refer to the Student Handbook for information on the Academic Standing Policy, the Academic Integrity Policy, Student Rights and Responsibilities, and other policies relevant to their academic progress.
Calculated using the following weighted average
Percentage of final grade
Class Participation (formative)
Homework – 10 @ 3% each (summative)
Projects – 3 @ 5% each (summative)
Exams – One (summative)
- Apply clear and effective communication skills.
- Use critical thinking to solve problems.
- Collaborate to achieve a common goal.
- Demonstrate professional and ethical conduct.
- Use information literacy for effective vocational and/or academic research.
- Apply quantitative reasoning and/or scientific inquiry to solve practical problems.
- Synthesize knowledge of medical sciences, clinical classification systems, vocabularies, and terminologies to effectively use, apply, and interpret health data.
- Analyze data to identify trends through the use of health information technologies.
- Apply legal, regulatory, privacy, and security standards to employ policies and procedures for health information collection, access, and disclosure.
- Synthesize knowledge of health data and payment methodologies to evaluate the efficiency and effectiveness of revenue cycle processes.
- Interpret regulatory, coding, legal, and clinical documentation standards to develop, implement, and evaluate compliance.
- Consistently demonstrate leadership through the appropriate interpretation and evaluation of professional behaviors and ethical standards.
The College is committed to providing reasonable accommodations for students with disabilities. Students are encouraged to schedule an appointment with the campus Disabilities Support Counselor to request an accommodation needed due to a disability. A listing of campus Disabilities Support Counselors and contact information can be found at the disabilities services web page or visit the campus Advising Center.