HIM 230 Supervision and Organization


Campus Location:
Wilmington
Effective Date:
2018-51
Prerequisite:
HIM 225
Co-Requisites:

None

Course Credits and Hours:
3.00 credits
3.00 lecture hours/week
0.00 lab hours/week
Course Description:

This course introduces the principles of organization, supervision, and management to develop effective skills in leadership, motivation, and team building. Topics include fundamentals of budgeting, equipment selection, marketing, and quality improvement.

Required Text(s):

Obtain current textbook information by viewing the campus bookstore online or visit a campus bookstore. Check your course schedule for the course number and section.

Additional Materials:

Allied Health/Science Department Program Student Policy Manual Health Information Management Program Student Manual

Schedule Type:
Classroom Course
Disclaimer:

None

Core Course Performance Objectives (CCPOs):
  1. Demonstrate the use of information management for strategic planning. (PGC 1)
  2. Summarize health information related leadership roles. (PGC 6)
  3. Develop a culture of diversity in the workplace. (CCC 3, 4; PGC 6)
  4. Describe the relationship between strategic and organizational management. (CCC 1; PGC 5)
  5. Apply financial management skills to department operations. (CCC 6; PGC 4)
  6. Explain the methodology of training and development. (CCC 5; PGC 5, 6)
  7. Develop and monitor policies and procedures for effective human resources management. (CCC 1, 3, 4, 5; PGC 5, 6)
  8. Adhere to work plans, policies and procedures, and resource requisitions in relation to job functions. (CCC 6; PGC 4, 5)

See Core Curriculum Competencies and Program Graduate Competencies at the end of the syllabus. CCPOs are linked to every competency they develop.

Measurable Performance Objectives (MPOs):

Upon completion of this course, the student will:

  1. Demonstrate the use of information management for strategic planning.
    1. Explain the process used in the selection and implementation of health information management systems.
    2. Use health information to support enterprise wide decision support for strategic planning.
    3. Explain analytics and decision support.
    4. Apply report generation technologies to facilitate decision-making.
  2. Summarize health information related leadership roles.
    1. Discuss theories on how one becomes a leader.
    2. Describe the characteristics of an effective leader.
    3. Discuss various leadership styles, and explain the advantages and disadvantages of each.
    4. Recognize the impact of change management on processes, people, and systems.
    5. Provide examples of how team leadership fundamentals relate to the practice of health information management (HIM).
    6. Distinguish between leading and managing.
    7. Describe effective motivational techniques of a leader.
    8. Organize and facilitate meetings.
  3. Develop a culture of diversity in the workplace.
    1. Create programs and policies that support a culture of diversity.
    2. Explain the consequences of a breach of healthcare ethics.
    3. Analyze how cultural issues affect health, healthcare quality, cost, and HIM.
    4. Comply with ethical standards of practice.
  4. Describe the relationship between strategic and organizational management.
    1. Define management and strategic.
    2. Identify and define the five major functions of management that include planning, organizing, managing, decision-making, and controlling.
    3. Summarize a collection methodology for data to guide strategic and organizational management. Consider workflow and process monitors, resource allocation, outcomes measures and monitoring, corporate compliance and patient safety, risk assessment, customer satisfaction, and internal and external customers.
    4. Explain the importance of healthcare policy-making as it relates to the healthcare delivery system.
    5. Describe the differing types of organizations, services, and personnel and their interrelationships across the health care delivery system.
  5. Apply financial management skills to department operations.
    1. Describe various accounting methodologies.
    2. Discuss accounting methodologies used in healthcare.
    3. Describe budgetary planning.
    4. Define budget.
    5. List and describe the components of an organizational budget that include revenue, expense, capital, and cash budgets.
    6. Describe and explain the purpose of various budget reports.
    7. Explain budget variances.
    8. Describe the significance of budget variances for the HIM department.
    9. Describe the contract review process.
    10. Explain the role for monitoring and ordering supplies needed for work processes including determining equipment and supply needs, capital evaluation and equipment selection, and determining departmental space requirements.
  6. Explain the methodology of training and development.
    1. Describe orientation and training needs for health information management departments.
    2. Conduct an orientation and/or training program for a given scenario.
    3. Explain the techniques used for staff development.
    4. Describe the methods of recruiting, selecting, retaining, and terminating employees to staff a health information department.
    5. Describe career development opportunities for health information management personnel.
    6. Explain how to calculate a return on investment for training.
  7. Develop and monitor policies and procedures for effective human resources management.
    1. Report staffing levels and productivity standards for health information management functions.
    2. Describe HIM staffing and work distribution techniques.
    3. Create organization charts.
    4. Design work distribution.
    5. Perform work analysis and design.
    6. Reconstruct layout of the physical environment.
    7. Differentiate among a policy, a procedure, and a rule.
    8. Differentiate among productivity, productivity standards, and a productive unit of work.
    9. List the legislative and regulatory agency requirements for managing employees in a healthcare organization.
    10. Apply legal concepts and principles to the practice of HIM.
  8. Adhere to work plans, policies and procedures, and resource requisitions in relation to job functions.
    1. Describe and develop work plans.
    2. Discuss and distinguish between policies and procedures.
    3. Describe and distinguish between rules and standards.
Evaluation Criteria/Policies:

Students must demonstrate proficiency on all CCPOs at a minimal 75 percent level to successfully complete the course. The grade will be determined using the Delaware Tech grading system:

92 100 = A
83 91 = B
75 82 = C
0 74 = F

Students should refer to the Student Handbook for information on the Academic Standing Policy, the Academic Integrity Policy, Student Rights and Responsibilities, and other policies relevant to their academic progress.

 
Core Curriculum Competencies (CCCs are the competencies every graduate will develop):
  1. Apply clear and effective communication skills.
  2. Use critical thinking to solve problems.
  3. Collaborate to achieve a common goal.
  4. Demonstrate professional and ethical conduct.
  5. Use information literacy for effective vocational and/or academic research.
  6. Apply quantitative reasoning and/or scientific inquiry to solve practical problems.
Program Graduate Competencies (PGCs are the competencies every graduate will develop specific to his or her major):
  1. Synthesize knowledge of medical sciences, clinical classification systems, vocabularies, and terminologies to effectively use, apply, and interpret health data.
  2. Analyze data to identify trends through the use of health information technologies.
  3. Apply legal, regulatory, privacy, and security standards to employ policies and procedures for health information collection, access, and disclosure.
  4. Synthesize knowledge of health data and payment methodologies to evaluate the efficiency and effectiveness of revenue cycle processes.
  5. Interpret regulatory, coding, legal, and clinical documentation standards to develop, implement, and evaluate compliance.
  6. Consistently demonstrate leadership through the appropriate interpretation and evaluation of professional behaviors and ethical standards.
Disabilities Support Statement:

The College is committed to providing reasonable accommodations for students with disabilities. Students are encouraged to schedule an appointment with the campus Disabilities Support Counselor to request an accommodation needed due to a disability. A listing of campus Disabilities Support Counselors and contact information can be found at the disabilities services web page or visit the campus Advising Center.

Minimum Technology Requirements:
Minimum technology requirements for online, hybrid, video conferencing and web conferencing courses.