LOM 241 Supply Chain Logistics I


Campus Location:
Georgetown, Wilmington
Effective Date:
2018-51
Prerequisite:
ENG 102, MAT 145 or MAT 153, LOM 100
Co-Requisites:

None

Course Credits and Hours:
3.00 credits
3.00 lecture hours/week
1.00 lab hours/week
Course Description:

This course focuses on the management of supply chain activities, including supplier and customer relationship management, procurement, transportation, materials handling, and distribution. Emphasis is on the efficient integration of supply chain elements to ensure that the right products in the right quantities reach customers at the right time. Topics also include the strategic role of supply chain management, design and planning methods, and supply chain risk.

Required Text(s):

Obtain current textbook information by viewing the campus bookstore online or visit a campus bookstore. Check your course schedule for the course number and section.

Additional Materials:

None

Schedule Type:
Classroom Course
Disclaimer:

None

Core Course Performance Objectives (CCPOs):
  1. Explain the strategic importance of supply chains and supply chain management, including the major drivers and their roles in overall supply chain performance. (CCC 2, 4; PGC 1, 6)
  2. Examine the significance of planning in a supply chain, identify key decisions, and discuss the tools available for forecasting and planning. (CCC 1, 2, 6; PGC 1, 3, 6)
  3. Describe the roles transportation, information technology, and inventory play in supply chain efficiency. (CCC 1, 2; PGC 1, 3, 6)
  4. Explain the roles of warehousing, distribution, consolidation, material handling, and packaging in the effective execution of supply chain operations. (CCC 2, 3, 5, 6; PCC 1, 2, 3, 5, 6)
  5. Explain the roles of procurement, quality, and manufacturing in the successful implementation of supply chain strategy. (CCC 2, 3, 5, 6; PGC 1, 2, 3, 5, 6)
  6. Describe the information technology requirements for effective supply chain management, and discuss the elements of supply chain risk. (CCC 2, 3, 5, 6; PGC 1, 3, 5, 6)

See Core Curriculum Competencies and Program Graduate Competencies at the end of the syllabus. CCPOs are linked to every competency they develop.

Measurable Performance Objectives (MPOs):

Upon completion of this course, the student will:

  1. Explain the strategic importance of supply chains and supply chain management including the major drivers and their roles in overall supply chain performance.
    1. Define integrative management.
    2. Distinguish between anticipatory and responsive business models.
    3. Define manufacturing versus geographic postponement strategies.
    4. Explain the functions of logistics: order fulfillment, inventory, and transportation.
    5. Explain the objectives of logistical integration.
    6. Discuss the different ways to achieve competitive advantage.
    7. Explain echelon, direct, and combined logistics structures.
  2. Examine the significance of planning in a supply chain, identify key decisions, and discuss the tools available for forecasting and planning.
    1. Explain the differences between transactional and relationship marketing in customer accommodation.
    2. Explain customer service measurements: availability, operational performance, and service level.
    3. Describe the perfect order and its use as a key performance indicator (KPI).
    4. Apply ethical decision-making skills to scenarios of customer service issues.
    5. Compare and contrast reactive logistics versus planning logistics and the degree of customer interaction in each.
  3. Describe the roles transportation, information technology, and inventory play in supply chain efficiency.
    1. Define the functions and types of inventory.
    2. Describe demand uncertainty, lead time uncertainty, and performance cycle uncertainty.
    3. Review safety stock based on demand and lead time uncertainties.
    4. Define transportation modes and functionality and intermodal transportation.
    5. Describe the economic drivers of transportation.
    6. Describe carrier pricing strategies.
    7. Explain the use of information systems in routing, automated shipping number (ASN), and consolidation management.
  4. Explain the roles of warehousing, distribution strategies, material handling, and packaging in the effective execution of supply chain operations.
    1. Describe the four economic benefits of warehousing.
    2. Explain consolidation, break-bulk, sorting, and seasonal storage.
    3. Explain reverse logistics and its increasing role in supporting product sustainability.
    4. Describe warehouse handling and storage operations.
    5. Explain warehouse design decisions: site selection, product mix, materials handling layout, and sizing.
    6. Describe packaging design, unitization, and basic handling considerations.
    7. Describe mechanized, semi-automated, automated, and information-directed material handling systems.
  5. Explain the roles of procurement, contract negotiation, quality, and manufacturing in the successful implementation of supply chain strategy.
    1. Explain the dimensions of product quality.
    2. Describe total quality management (TQM) and quality standards.
    3. Describe procurement strategies.
    4. Explain the differences between purchasing and procurement.
    5. Describe contract negotiation and administration principles.
    6. Discuss alternative manufacturing strategies (make-to- plan, make-to-stock, make-to-order, and assemble-to-order).
    7. Describe the contribution of supply chain management to lean and just-in-time manufacturing.
  6. Describe the information technology requirements for effective supply chain management, and discuss the elements of supply chain risk.
    1. Recognize enterprise resource planning (ERP) systems.
    2. Discuss the supply chain applicable ERP Elements.
    3. Describe event management.
    4. Explain global data synchronization and the Internet.
    5. Describe product identification technologies: bar coding and radio frequency identification (RFID).
    6. Describe various supply chain risk factors: outsourcing, product complexity, regulatory requirements, environment, finance, and cross-border operations.
    7. Explain the supply chain strategies for reducing risk: supply chain integration, geographic information systems (GIS), and security initiatives.
Evaluation Criteria/Policies:

Students must demonstrate proficiency on all CCPOs at a minimal 75 percent level to successfully complete the course. The grade will be determined using the Delaware Tech grading system:

92 100 = A
83 91 = B
75 82 = C
0 74 = F

Students should refer to the Student Handbook for information on the Academic Standing Policy, the Academic Integrity Policy, Student Rights and Responsibilities, and other policies relevant to their academic progress.

 
Core Curriculum Competencies (CCCs are the competencies every graduate will develop):
  1. Apply clear and effective communication skills.
  2. Use critical thinking to solve problems.
  3. Collaborate to achieve a common goal.
  4. Demonstrate professional and ethical conduct.
  5. Use information literacy for effective vocational and/or academic research.
  6. Apply quantitative reasoning and/or scientific inquiry to solve practical problems.
Program Graduate Competencies (PGCs are the competencies every graduate will develop specific to his or her major):
  1. Analyze operational processes in order to provide assistance in the development of quality, customer service and cost improvement alternatives.
  2. Utilize various statistical quality control techniques to aid in the development and utilization of global quality production and service applications.
  3. Apply integrated technology-driven information necessary for internal operations.
  4. Perform cost analysis on proposed operational projects and make recommendations to management.
  5. Develop layouts of operational facilities in conjunction with new or improved processes.
  6. Apply management functions, statistical quality and process applications, scheduling techniques and work measurement applications necessary for successful business decision making.
  7. Apply managerial accounting, economics, human resources, and marketing principals when making workplace decisions.
Disabilities Support Statement:

The College is committed to providing reasonable accommodations for students with disabilities. Students are encouraged to schedule an appointment with the campus Disabilities Support Counselor to request an accommodation needed due to a disability. A listing of campus Disabilities Support Counselors and contact information can be found at the disabilities services web page or visit the campus Advising Center.

Minimum Technology Requirements:
Minimum technology requirements for online, hybrid, video conferencing and web conferencing courses.