MGT 212 Principles of Management


Campus Location:
Georgetown, Dover, Wilmington
Effective Date:
2018-51
Prerequisite:
BUS 101 or ENT 101, ENG 102 or concurrent, SSC 100
Co-Requisites:

None

Course Credits and Hours:
3.00 credits
3.00 lecture hours/week
0.00 lab hours/week
Course Description:

This course is an introduction to the management field presenting a systemized body of knowledge through the functions of planning, organizing, staffing, motivating, controlling, and using strategies to deal with internal and external environment forces.

Required Text(s):

Obtain current textbook information by viewing the campus bookstore online or visit a campus bookstore. Check your course schedule for the course number and section.

Additional Materials:

None

Schedule Type:
Classroom Course
Hybrid Course
Online Course
Disclaimer:

None

Core Course Performance Objectives (CCPOs):
  1. Describe the major functions, roles, and skills required by management in today’s dynamic domestic and global business environment. (CCC 1, 2; PCG ACT 5; ENT 1; GBT 2, 6; MKT 2; MAN 3)
  2. List and describe the different types of management planning, as well as the levels of management involved in each, and the various management planning tools and techniques. (CCC 1, 2; PCG ACT 5; ENT 1; GBT 2, 6; MKT 2; MAN 5)
  3. Explain the importance of ethics in the decision-making process. (CCC 1, 2, 4; PCG ACT 5; ENT 1; GBT 2, 6; MKT 2; MAN 1)
  4. Explain management’s role in the organization of a business. (CCC 1, 2; PCG ACT 5; ENT 1; GBT 2, 6; MKT 2; MAN 2, 3)
  5. Describe how management functions within an organization to provide the necessary leadership required to ensure that goals and objectives are obtained. (CCC 1, 2; PCG ACT 5; ENT 1; GBT 2, 6; MKT 2; MAN 3)
  6. Discuss external influences on an organization in today’s global business environment and how management uses available information and skills to take an appropriate course of action. (CCC 1, 2, 5; PCG ACT 5; ENT 1; GBT 2, 6; MKT 2; MAN 2)

See Core Curriculum Competencies and Program Graduate Competencies at the end of the syllabus. CCPOs are linked to every competency they develop.

Measurable Performance Objectives (MPOs):

Upon completion of this course, the student will:

  1. Describe the major functions, roles, and skills required by management in today’s dynamic domestic and global business environment.
    1. Describe the specific management tasks facing the person in charge.
    2. Identify the manager, and explain how that person’s job differs from that of others.
    3. Describe five theories a manager can learn from the evolution of management thought.
    4. Explain what environmental forces influence the manager’s business.
    5. Explain the reasons why a manager should use a particular management approach.
  2. 2. List and describe the different types of management planning, as well as the levels of management involved in each, and the various management planning tools and techniques.
    1. Develop a workable strategic plan for an organization using strengths, weaknesses, opportunities, and threats (SWOT) analysis.
    2. Identify a company’s current corporate strategies, and list its strategic options.
    3. Develop a vision and mission statement.
    4. Accurately identify a company’s core competence.
    5. Explain each of the strategic planning tools a chief executive officer (CEO) should use and why.
  3. Explain the importance of ethics in the decision-making process.
    1. Assess and quantify the ethical culture of an organization.
    2. Design a specific plan for improving ethical behavior in a company.
    3. Specify the steps a manager should take to change a company’s ethical culture.
    4. Design a specific diversity management plan.
  4. Explain management’s role in the organization of a business.
    1. Develop an organization chart for a company.
    2. Evaluate a company’s current organization chart, and list its pros and cons.
    3. Explain how a company could install a network organization.
    4. Reorganize a company’s tasks around a horizontal organization.
    5. Explain situational decision-making in organizing the firm's lines of authority, departmentalization, degree of specialization of jobs, delegation and decentralization, and span of control.
    6. Design an organization structure for a company.
    7. Reorganize a company from its current structure to that of a learning organization.
    8. Explain why a company is not achieving coordination and how to correct the situation.
    9. Explain challenges in delegating authority and how to correct challenging situations.
    10. Determine company reorganization and how it should look.
    11. Analyze a company’s organization culture, and make specific recommendations to improve it.
    12. Discuss what conflict-resolution style is right for particular situations.
    13. Write an effective job description.
    14. Explain a recruiting plan.
    15. Explain best practices when interviewing candidates.
    16. Explain best practices when training employees.
    17. Explain best practices when disciplining employees.
  5. Describe how management functions within an organization to provide the necessary leadership required to ensure that goals and objectives are obtained.
    1. Describe desired leadership traits and skills.
    2. Identify various leadership styles.
    3. Explain advantages and disadvantages of pay-for-performance plans.
    4. Identify common communication barriers.
    5. Explain various levels of employee involvement in team situations.
    6. Analyze a team situation, and list at least six specific reasons why the team is not performing effectively, with suggestions for improvement.
    7. Explain why an employee may not be a team player.
  6. Discuss external influences on an organization in today’s global business environment and how management uses available information and skills to take an appropriate course of action.
    1. Describe the sociocultural and legal/political factors managers encounter when expanding abroad.
    2. Specify the basic global strategy a manager should pursue and why.
    3. Specify the type of basic global organization structure a manager should use and why.
    4. Recommend specific feedforward, concurrent, and feedback controls that the manager can use to control an activity.
    5. Describe five measures the manager can use to build a balanced scorecard.
    6. Explain five strategies for improving a company’s employee commitment.
Evaluation Criteria/Policies:

Students must demonstrate proficiency on all CCPOs at a minimal 75 percent level to successfully complete the course. The grade will be determined using the Delaware Tech grading system:

92 100 = A
83 91 = B
75 82 = C
0 74 = F

Students should refer to the Student Handbook for information on the Academic Standing Policy, the Academic Integrity Policy, Student Rights and Responsibilities, and other policies relevant to their academic progress.

 
Core Curriculum Competencies (CCCs are the competencies every graduate will develop):
  1. Apply clear and effective communication skills.
  2. Use critical thinking to solve problems.
  3. Collaborate to achieve a common goal.
  4. Demonstrate professional and ethical conduct.
  5. Use information literacy for effective vocational and/or academic research.
  6. Apply quantitative reasoning and/or scientific inquiry to solve practical problems.
Program Graduate Competencies (PGCs are the competencies every graduate will develop specific to his or her major):

Accounting (ACT):

  1. Prepare and analyze financial statements in accordance with Generally Accepted Accounting Principles.
  2. Analyze data to process information for decision-making under a product and job costing system.
  3. Apply tax laws to the preparation of tax returns and to tax plans.
  4. Integrate professional, ethical and legal standards into business practice.
  5. Employ the various theories of management and marketing in a business.

Entrepreneurship (ENT):

  1. Demonstrate entrepreneurial leadership characteristics.
  2. Conduct market analysis and opportunity assessment.
  3. Perform risk assessment and select risk management strategies.
  4. Articulate a business vision and plan that demonstrates value to the marketplace and the investor.
  5. Plan capital formation to fund business start-up and operation.
  6. Utilize effective marketing, advertising, and customer strategies.
  7. Integrate personal, professional, ethical, and legal standards into business decision-making.
  8. Transform innovation into a product or service with sustainable commercial potential.

General Business (GBT):

  1. Integrate professional, ethical, and legal standards into business practice.
  2. Employ the various theories of management and marketing in a business.
  3. Apply the principles of human resource management to organizations.
  4. Evaluate the actions taken to acquire and retain customers.
  5. Measure and track financial performance of an organization.
  6. Analyze and apply the strategic management process to organizations.

Management (MAN):

  1. Integrate professional, ethical, and legal standards into business practice.
  2. Employ the various theories of management and marketing in a business.
  3. Utilize management functions, roles, and interpersonal skills to lead/manage first-level employees regardless of organizational size.
  4. Apply the principles of human resource management to organizations.
  5. Analyze and apply the strategic management process to organizations.

Marketing (MKT):

  1. Integrate professional, ethical, and legal standards into business practice.
  2. Employ the various theories of management and marketing in a business.
  3. Develop integrated sales presentations.
  4. Utilize graphic design elements to develop professional hard-copy and electronic marketing/advertising materials.
  5. Apply e-Marketing techniques to create a competitive presence.
  6. Analyze the marketing strategic planning process of an organization.
  7. Evaluate the actions taken to acquire and retain customers.
Disabilities Support Statement:

The College is committed to providing reasonable accommodations for students with disabilities. Students are encouraged to schedule an appointment with the campus Disabilities Support Counselor to request an accommodation needed due to a disability. A listing of campus Disabilities Support Counselors and contact information can be found at the disabilities services web page or visit the campus Advising Center.

Minimum Technology Requirements:
Minimum technology requirements for online, hybrid, video conferencing and web conferencing courses.